Privacy Policy

Privacy Policy – GASP Online

This Privacy Policy explains how LinfinityGNSS collects, uses, and protects information whenever you visit our site, leave a comment, book a meeting, buy from our shop, or use our AI GNSS expert, GASP. We’ve written it in plain language, but if any part raises a question, our team is only a message away.

Last updated: 4 August 2026

Privacy policy illustrationOur website address is: http://linfinitygnss.co.uk. This Privacy Policy sets out what data we collect across the site, GASP, our shop, and our booking scheduler, why we collect it, how long we retain it, and what rights you hold over it. We review it periodically so it stays aligned with how the site and GASP actually work, rather than leaving it as generic, unread boilerplate. If anything here isn’t clear, or you’d like to exercise any of the rights described below, get in touch with us and we’ll help directly.

What This Privacy Policy Covers

Every touchpoint where data passes through the site — GASP, comments, shop orders, bookings, and embedded content — and what we do with it at each one.

GASP and AI Interactions

When you ask GASP a technical GNSS question, your query and any log files you submit may be processed to generate a response and, where you consent, retained to improve GASP’s accuracy. Please avoid submitting sensitive personal data into GASP unless it’s necessary for the diagnosis you’re seeking.

Shop and Bookings

Purchases through our shop and meetings booked via our scheduler involve billing, delivery, and contact details, used only to fulfil your order or confirm your booking, and shared with payment or scheduling providers as needed to complete the transaction.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string, which we use to help with spam detection.

Media

If you upload images to the website, avoid uploading ones with embedded location data (EXIF GPS) included, since visitors to the site can download and extract any location data from images hosted here.

Cookies

We use cookies to run the site, remember preferences, and understand usage. Full detail on every category sits in our dedicated Cookie Policy, which forms part of this policy.

Embedded Content

Articles on this site may include embedded content, such as videos from elsewhere. Embedded content behaves exactly as if you had visited that other website directly, and falls outside our control under this policy.

How We Handle Your Data

Who we share data with, how long we keep it, and where it’s sent — the practical side of this Privacy Policy.

Who We Share Data With

We share data only where necessary: with payment processors, scheduling and email providers, and hosting or security providers who keep the site running. If you request a password reset, your IP address is included in that email. We do not sell your data.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service, and any international transfers involved are handled under appropriate UK GDPR safeguards.

How Long We Retain Data

Comments and their metadata are generally retained indefinitely, so we can recognize and approve follow-up comments automatically rather than holding every one in a moderation queue. Shop order data is kept as long as required by UK tax law, and account or profile data for as long as your account remains active. For registered users, all personal information provided in their profile can be seen, edited, or deleted at any time, except the username, and administrators can also see and edit that information. This retention approach sits at the core of this Privacy Policy, and we aim to be fully transparent about it.

Your Rights Under This Privacy Policy

Under UK GDPR, you can request an exported file of the personal data we hold about you, ask us to correct or erase it, restrict or object to certain processing, and request a portable copy — this doesn’t include data we’re obliged to retain for administrative, legal, or security purposes. These rights sit at the core of this Privacy Policy, and exercising them is simple: contact us and we’ll take it from there. If you remain unhappy with how we’ve handled your data, you can also complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Questions About This Privacy Policy?

If anything here needs more detail, or you’d like to request, edit, or erase your data, we’re happy to walk you through it directly.

Contact us